Watch the idea
The concept
Question
What you ask
Retrieve
The right page
Answer or refuse
Never invent a citation
One living folder
SOPs, pricing, FAQs together. Date everything. Stale is worse than missing.
Refuse on miss
The bot answers from the folder or says it does not know.
Worked example
The glowing page
A teammate asks. The right, dated page slides out. That is a team brain.
Picture to keep
One folder · Dates · Refuse
- 1Living sources
- 2Freshness dates
- 3No folder, no answer
